Millers Ltd has a '20-day no questions asked' returns policy on all non-sale items sold via this website. The 20-day period begins from the date of purchase. Items returned within this period can either be exchanged or credited. An item can be exchanged for any product of the same value or used as a credit towards an item of higher value. If an item is exchanged for an item of a lesser value a credit will be given. Credits will only be given to the same credit card or account as the items were originally charged.
Freight charges are not creditable. It is the customer's responsibility to freight the item(s) back to Millers Ltd. A credit will only be given, or replacement items sent on the safe arrival of the items to Millers Ltd. The item(s) must be returned in an 'as new' condition with all packaging, ticketing and labelling. The item(s) remain the property of the purchaser until returned to Millers Ltd. A freight charge will apply for the shipment of any new item(s) to the customer. A quote will be given prior to dispatch.
Please notify us prior to returning the item(s) so we can discuss the options for both the product that you wish to replace and the freight charges.
Return product to:
If Millers Ltd inspects returned product and deems it to be faulty, we will refund both the price you paid for the product and the delivery costs.
Our liability for any claim, damages, loss or expense related to the supply by us of goods or services is limited to the cost paid by you for the goods or services except where statute expressly requires otherwise. To the fullest extent permitted by law we will not be liable in any event whether in tort (including negligence), contract or otherwise for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person.